Privacy policy
Privacy Policy
Orville operates this store and website to provide you with a curated shopping experience (the "Services"). Orville is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.
1. Personal Information We Collect We may collect the following types of personal information: Contact details (name, address, phone number, email address) Financial information (payment details processed securely via Shopify Payments and third-party processors) Account information (if you create an account) Transaction information (order history, purchases, returns) Communications with us (emails, chat messages, support requests) Device and usage information (IP address, browser type, pages visited, cookies)
2. How We Use Your Information We use your personal information to: Provide, operate, and improve our Services Process payments and fulfill orders Send order confirmations and shipping notifications Handle returns, exchanges, and customer support Send marketing communications (only with your consent) Prevent fraud and ensure security Comply with applicable legal obligations
3. How We Disclose Your Information We may share your personal information with: Shopify Inc. — our e-commerce platform provider Payment processors (e.g., Shopify Payments, PayPal) Fulfillment and logistics partners who help deliver your orders Marketing and analytics partners (e.g., Google, Meta) with your consent Law enforcement or government authorities when required by law
We do not sell your personal information to third parties.
4. Cookies and Tracking We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and deliver personalized content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our store.
5. Third-Party Websites Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
6. Children's Data Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
7. Security and Retention We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. We retain your personal information for as long as necessary to provide our Services and comply with our legal obligations.
8. Your Privacy Rights (United States) Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at support@orvill.shop. We will respond within 30 days.
9. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: Email: support@orvill.shop (preferred) Phone: +13072204087 Address: Orville, 30 N Gould St, Ste N, Sheridan, WY 82801 USA Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC-6)